Playground Data Privacy Policy
Privacy is a core part of how we provide services in Canada. This policy explains how we collect, use, share, and protect personal information across our website, mobile application, and in-person operations.
Navigation
By accessing or using our services, you agree to the practices described in this policy. If anything is unclear, please reach out so we can address questions promptly.
Playground Casino Operations
We operate across digital and in-person touchpoints, and we aim to apply consistent privacy expectations throughout. This includes account access, transactions, promotions, and on-site interactions at 1500 Route 138 in Kahnawà:ke, QC, Canada.
Some pages may include affiliate links that can generate commissions when users sign up or make purchases. Those commissions support ongoing site maintenance and help keep it free and accessible.
Affiliate relationships do not change our commitment to clear, accurate information. We value user trust and work to provide reliable guidance about Playground.
Personal Information We Collect
We collect personal information to create and manage accounts, process transactions, and administer promotions. We may also collect information when you use services that require verification, security checks, or customer support.
Personal information can include identity details such as your full name, date of birth, and nationality. Depending on the service, we may request additional details to confirm eligibility and help prevent fraud.
- Registering an account and managing login credentials
- Making transactions and maintaining transaction history
- Participating in promotions and related account checks
- Using services that generate gameplay or session information
We do not knowingly collect personal information from minors. If we learn that information was collected from a minor, we will delete that information.
How We Protect and Store Information
We protect personal information using technical and organizational safeguards. These measures include encryption of personal and financial data, secure transmission using SSL, and firewall and intrusion detection systems.
Most data is stored on Canadian servers, reflecting how we operate in Canada. In some cases, information may be transferred to service providers in other countries to support delivery of services.
Where international transfers occur, we apply appropriate safeguards, including data transfer agreements incorporating standard contractual clauses. These controls help maintain consistent protection expectations across locations.
Key choices and practices
| Option | Details | When It Applies |
|---|---|---|
| Consent to policy | By accessing or using the services, you consent to the practices described in the policy. | Applies when you access or use the services. |
| When personal info is collected | Collected when you register an account, make transactions, participate in promotions, or interact with the services. | Examples of collection contexts are explicitly listed. |
| Personal info types (examples) |
|
Listed under “Identity information”. |
| Minors | They do not knowingly collect personal information from minors. | If they learn information was collected from a minor, they will delete that information. |
| International data transfers | Primarily stored on Canadian servers. | May transfer information to service providers in other countries. |
| Transfer safeguards | Appropriate safeguards are used when transferring data. | Includes data transfer agreements incorporating standard contractual clauses. |
| Data security measures |
|
Described as technical and organizational measures. |
| Affiliate links & commissions | Website includes affiliate links that may generate commissions when users sign up or make purchases through them. | Commissions support site maintenance and help keep it free and accessible to users. |
| Content integrity | Committed to delivering unbiased and accurate content about Playground Casino. | Also states they value user trust and strive to provide high-quality, reliable information. |
| Privacy Officer contact |
|
For questions or concerns about the Privacy Policy or data practices. |
Privacy Officer Contact
For questions or concerns about our privacy practices, contact our Privacy Officer. Email is best for detailed requests, while phone support can help with time-sensitive issues.
If you would like clarification about what we collect or how safeguards apply to your situation in Canada, share a brief summary of your concern and we will guide the next steps.